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Accessibility Statement

Our commitment and legal obligations

We commit to ensuring the communications we produce are clear and accessible to the widest range of people.
This means that you should be able to:

  • access the website regardless of the device and browser you are using
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)  

AbilityNet has advice on making your device easier to use if you have a disability.

We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.

Web standards and technologies

This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website.

The Refugee Journalism Project is built on WordPress, and you can read the WordPress accessibility statement.

Technical information about this website’s accessibility

 This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Known limitations

  • Some of the text on the website may not be written in Plain English;
  • Some archive blog post images may not have alternative text descriptions.

Contact us

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.

Alternative versions

If you are not able to access a service or content on the website, contact r.merryman@lcc.arts.ac.uk. Please include details of the content you need and the required format. We will then try to get you what you need.

Issues and complaints

To report an issue with the website or to make a complaint, please contact r.merryman@lcc.arts.ac.uk.

We aim to provide you with an initial response within 48 hours and will provide clear information about how we will deal with your enquiry. If you feel we have not answered your complaint satisfactorily, please contact us again.

We will escalate your complaint to v.francis@lcc.arts.ac.uk who will work with the team who provides the service/content to get you a response.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).  

This statement was prepared on 11 April 2024.